Penta is seeking a director to join our Global Insights team. Global Insight Directors at Penta lead multiple client deliverables and internal projects and work in a fun, fast-paced, and challenging environment. You will be an experienced intelligence specialist with a sound knowledge of reputation; a master in the complex methodology underpinning our algorithmic technology, fluent in the needs and challenges of C-level communications professionals and bringing industry expertise to the role. 

Directors are responsible for all components of client and internal project management: overseeing the design and delivery of various intelligence solutions including reputation, risk and ESG, through close consultation with Penta’s customers, organising teamwork internally, and guiding and mentoring analysts. A successful candidate will have at least five years of relevant experience, is intellectually curious, eager to learn and contribute, and has an interest in public policy.

Some of your responsibilities will include:

• Day-to-day lead/manager for your team's work and managing incoming requests and communications with clients
• Insight report production and delivery, ensuring quality products and timely response to client questions
• Designing and developing insight reporting and uses of Penta data to answer clients’ needs, collaborating with other Penta teams as necessary
• Presentation of customer reports to department heads, directors, and executives
• Methodology development and iteration
• Managing team of Analysts; including training on new skills, giving real-time feedback, and mentoring
• Ensuring the team has the necessary substantive expertise to develop high quality products for the client
• Project managing internal team assignments, collaborating with other Penta teams as necessary